Pinnacle Mobile Phlebotomy, LLC, is responsible for the drawing, processing, handling, and transporting of laboratory specimens. Pinnacle does not collect any specimens without a physician order or a request from a laboratory. Pinnacle, is not allowed to give any medical advice, treat or diagnose anyone.

 

Pinnacle handles the delivery of all samples to their proper laboratory. If a sample is being collected for a laboratory that needs to be picked up via courier service, Pinnacle is not responsible for any delay of arrival to the laboratory, due to weather conditions or any other problems that may occur once the sample has been delivered or picked up by courier service.

 

Pinnacle, is not responsible for any errors that may occur at the laboratory. In the event, of a lab error, Pinnacle would gladly return to recollect the sample at a discounted rate. Any error made by Pinnacle will be corrected at no extra charge.

 

Any billing questions or problems for tests collected for this service should be directed to your insurance company or the laboratory billing department.

 

Payment for Pinnacle is collected prior to the date of service. Pinnacle, is independent of any other laboratories or doctor’s offices. Pinnacle does not have the authorization to give discounts for any lab tests that are being collected.

 

Patient Privacy:

The Privacy and Security Act require health care providers and other covered entities to properly manage how patient information is obtained, maintained, and disclosed to keep patients PHI protected and secure. Under no circumstances will Pinnacle give out the client’s personal information to unauthorized personnel. All clients’ information is always kept personal and confidential.  Pinnacle Mobile Phlebotomy, LLC abides by all HIPAA regulations.

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Terms & Conditions
A Terms of Service is a legally binding agreement between a service provider and the user, delineating the rules and conditions for utilizing the service. It typically encompasses aspects such as user rights, responsibilities, and limitations of liability.

1. Introduction

Welcome to Pinnacle Mobile Phlebotomy, LLC. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.

2. Consent for SMS Communication

By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from Pinnacle Mobile Phlebotomy, LLC at the phone number you provide. Phone numbers collected with SMS consent, will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances.

3. Types of SMS Communications

If you have consented to receive text messages, you may receive SMS communications related to the following:
Clients and Patients: Updates regarding your appointment, lab requests or other relevant information.
Conversational purposes:  Response to general questions regarding our services or your appointments.

4. Standard Messaging Disclosures

Message and data rates may apply. Standard messaging rates will be charged by your mobile service provider.
You can opt-out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message.
For assistance, text "HELP" or visit our website www.thephlebotomist.net/terms-of-service and www.thephlebotomist.net/privacypolicy

5. Privacy

We respect your privacy and will only use the information you provide to communicate with you via SMS as outlined above. Your personal data will not be shared with third parties unless required by law or as necessary to deliver the requested service.

6. Modifications

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. By continuing to engage with our services, you agree to be bound by any changes to these terms.

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